FAQ

Common Asked Questions

What to Expect during my 1st Visit?

During your first visit, our therapist will need to understand your condition, a physical examination of the problem area, explanation of condition, goals, your treatment, and advice.

How many Treatments will I Need?

Every condition is individually evaluated, based on the person and severity of their condition and patient activity expectations.

Your therapist will advise you of an appropriate treatment plan after your initial assessment.

Should I Bring anything for my Appointment?

Will be good for our therapists to understand your condition if you have any doctor’s referral letter, previous physiotherapy/ medical reports, investigations (X-ray or MRI) done.

What should I wear to my 1st visit?

You can come in whatever comfortable attire you are in. Best to wear comfortable, loose fitting clothing so that you can expose the area to be assessed and treated.

Do I need to make a Appointment?

Yes, please contact us at 62244178, SMS/Whatsapp 9639 0509

Heal360 Physioclinic

4.9

Based on 398 reviews

review us on

Lily my

15:29 13 Aug 23

Had an arm surgery last Dec which caused my right arm movement to be limited. Been going for weekly Physio session with Janette since Feb and Pilates... session with Jingwen since Jun. Both of them are very professional and friendly. Have seen huge improvement in my arm range movement now. Would highly recommend!read more

Anita Goh

05:28 07 Aug 23

Had persistent neck pain from poor posture and always sitting down. I went for several weekly sessions with Janette who was very patient,... approachable and skilled at her craft and my pain seems to be gone for good! I tried TCM and other massages before but those only provided temporary relief so I highly recommend physio sessions with Heal360!read more

Loan Sahin

03:56 19 Jul 23

I was looking for a physio clinic to treat my bunion pain after underwhelming results of podiatrist visits. Not a lot of physiotherapists offer this,... so I was glad to find a clinic. My therapist Vidishia was fantastic! She did a mix of ultrasound , electrical stimulation and manual therapy. I saw quick results after only a few weeks and am now pain free! The exercises she showed me were also very helpful and effective. Many thanks!read more

Arnel Lamoste

04:20 07 Jul 23

Have a lumbar slipped disc and I found this clinic online while searching for physio. Staffs are friendly and accommodating. My therapist Newt is... competent to handle my situation. Gave me advices and home exercises. Timing is flexible. In 3months, my pain level is down and I am able to manage them now through Newt's advices. Thank you so much.read more

Adeline Chua

14:45 07 Jun 23

I sustained chronic lower back pain for almost half a year from workouts. Over a series of treatment that included ultrasound therapy, electro... therapy, heat therapy, massage and advice on mobility and core strengthening exercises, I am now able to exercise pain-free. Newt is approachable and provides detailed explanation. Lovely service from front desk staff too!read more

Alan Gonzales

12:48 01 Jun 23

Therapist Janette is very professional lady. She goes above and beyond to deliver her work. The equipments used in my sessions are great. My slipped... disc and knee pain are now better. Planning to book more sessions in the future. Thank you so much Heal360 Pysioclinic 😊read more

Quek Siew Kee

04:16 01 Jun 23

Excellent advice on my back injury. The rehabilitation on the healing of the back ligament helps. The various sets of exercises given are appropriate... to help me to recover. Great staff and wonderful customer services. 👏👏👏❤️Keep up the good work!read more

swati gauba

08:46 16 May 23

If you are looking for Physiotherapy in Singapore, this should be your go to place. My ankle health was quite poor owing to a fracture and I could... barely walk. Within a few sessions, I could resume walking. Everybody at this place is nice and warm. Highly recommended. Special mention to my physiotherapist Newt who patient and kind and always ready to answer all my concerns.read more

Yeo Doreen

01:58 03 Apr 23

Janette is very patient and professional lady who attended to my physio treatments. She goes above and beyond to deliver her work. I have... improvements under her care. Always accommodating when I asked for an early slot before 9 am.Jeanette, stay rooted in your good attitude and job.Thank you.read more

05:34 28 Dec 22

I believe in giving credit where credit is due. Probably should have written this earlier but sometimes when the rehab process is taking place, one... loses the sense of urgency to do so. My bad!Jingwen's patience, professionalism and pragmatism are truly outstanding. My hip, knee and shoulder issues have seen consistent, gradual and delightful improvements with her much-appreciated attentive ways, tips and advice. Never one to sugar-coat her words, her sincerity also enabled the corrective and strengthening process to be conducted in a realistic and purposeful manner. As long as one puts in the due diligence with the follow-up routines, and of course after her effective sports massage on the problematic areas, the road to recovery is not too distant away!There is light at the end of the tunnel after all and if I may, she is a godsend!read more

Irfan Kamar

01:26 08 Dec 22

Physio therapist Elaine and Ann deserves all the compliments. Regular sessions with them was really helpful as I was diagnosed with slipped disc. Got... better within 2 months and no surgery needed. Equipment they use was a great help especially the traction machine. They were very informative, helpful and professional. Thanks Heal360!read more

Rohit Misra

09:56 22 Nov 22

Had a bad meniscus tear which got ignored as regular sport injury till the point it start effecting my normal walks.I wanted to try Physiotherapy... before going ahead with advised surgical procedure and landed at Heal360 with friends recommendation.Found my physio Jannet to be extremely detailed in terms of understanding , caring and suggesting the fast result oriented exercises.I am feeling almost 90 percent off the pain in 3 sessions.Thank you team Heal360 and Jannet, highly recommendedread more

Kelly Ang

14:10 14 Oct 22

Had a great experience with Elaine. Was referred to her by a friend of mine who also suffered from frozen shoulder. She managed to help me cure my... frozen shoulder in 3 months. I have been having this pain for almost a year and had many issues with it but Elaine managed to help me recover from it with not just physio therapy sessions but also advise and exercises for me to do at home. She was also very cheerful and bubbly during all the sessions which made it a pleasant experience. Definitely recommend her services to those who are looking for a good physiotherapist.read more

Ernest Ng

02:31 03 Oct 22

I went for 6 physio sessions with Heal360 and it has helped improved with my right shoulder pain and left ankle mobility.Newt, who was my... physiotherapist, was great. He was patient, attentive and understood the issues I had. He helped alleviated some of my shoulder pain and improve my ankle mobility by first assessing the problems and my posture, then massaging the affected areas and use ultrasound on my ankle. He also provided some exercises for me to do at home or at work which would help improve the situation.What's also good is that Heal360 does not do hard selling at all, so there's no pressure from them to ask you to buy more sessions.Would do a follow up check again next year.read more

Julie Adam

12:15 13 Sep 22

I had a slipped disc and pinched nerve issue back in September 2021. I was doing some research when I chanced upon Heal360 website. I immediately... made an appointment with them. They were very prompt in answering my queries and very accommodating. I got Elaine as my therapist. Elaine has been incredible in my journey to recovery. She’s very knowledgeable and patient. The therapy sessions as well as the exercise booklet provided by Elaine eventually healed my back within 3 months. Thank you, Elaine & Heal360!read more

Hogan Lim

12:36 22 Aug 22

Came in with a herniated disc 3 months ago, and not going to deny that personal discipline, restraint, patience, and hard work are best required to... go hand-in-hand with the treatment and physio work that I have enjoyed and benefited from greatly under the care of both Yvonne & Jingwen!Did mentioned to them both on my goal of being able to return to compact sports, and not only did they work out a plan and regime with me, but also did regular check-ins as well, beyond the sessions we had which shows clearly that the physiotherapists are both professional, caring and most importantly, able to work out a common goal with their clients like myself at the start, and actually be able to fix my back when I thought of the worst initially!read more

D T

07:23 19 Aug 22

Been visiting Heal 360 since a year ago due to persistent back issues - herniated disc and DDD on L4-L5.Things are in better control now due to... regular therapy.Physios Yvonne and Ann are caring, and patient during treatment and explaining stretching exercises (homework). They pay a listening ear when diagnosing problems before opting for the most suitable therapy for that session. I am grateful for the help and will not hesitate to recommend Heal360 at Tras St to those who have suffered sports injuries.read more

Ginny Sng

10:27 20 Jul 22

Very good experience and glad i decided to try out Physio at heal360 as recommended by my GP. Elaine is superb, very nice and knowledgeable, always... answering my questions and giving advise on how to improve my situation. Grateful to Elaine, I’m getting better after every session :Dread more

Nicole Han

01:44 04 Jul 22

My experience at Heal360 has been great. Jingwen is patient to hear my issues out and is also very experienced. I’ve been to a few Physios but my... condition has improved significantly and obviously after coming to Heal360, which I’m super grateful for.read more

Heng LN

12:52 21 Jun 22

I have met Elaine after her ex-colleague's recommendation. Elaine is very skillful and always do her best to help me to reduce my lower back pain. ... Each time after my therapy, i feel much better. I am so glad and grateful to meet her and this clinic, actually the therapists here are all friendly and very professional. Thank you very much to Heal360, thank you 👍.read more

Th S

09:39 12 Jun 22

I got excellent treatment at heal360. Went there after a knee surgery. I do heavy exercise (MMA), so it was very important for me to get back to 100%... as fast as possible. They did very well in making customized plans, constantly checking the status and adopting the exercises and I am 100% good again :). Special thanks to Yvonne, she was very dedicated to help me achieve my goal.read more

Stella Sofia

14:00 10 Jun 22

As a regular gym goer, I got to a point where I accidentally sprained my neck during weight lifting. I went to this clinic and they assigned a PT... (Elaine) who helped me for my recovery. She explained to me my case and demonstrated stretching exercises I needed to do so to avoid further potential injuries. I gained an increased awareness of my muscle state and have been improving my lifting routine by balancing weights and stretching exercises since the recurring treatments. I highly recommended this clinic and their staff to anyone who needs physiotherapy.read more

Dhruv Shah

09:58 08 Jun 22

Heal360 is a very well run clinic with professional staff that understand and are able to address the issue effectively. I was referred to this... clinic by my doctor while recovering from my kneecap dislocation.I have been very impressed by their service and have been able to recover well with the help of their exercise schedule.I would highly recommend this clinic if anyone is looking to recover from an injury.read more

Beary Beary

08:11 17 May 22

I had an injury and could not even walk at normal speed. After just one session I was able to walk almost normally. Of course no miracle cure. But I... was fully recovered after a few sessions. Excellent service and skill.read more

cj edward

15:18 02 Apr 22

I was looking for a physiotherapy centre to treat my tenosynivitis. And while I was browsing, this clinic’s review was very good so I gave it shot... to make a call. The first treatment was amazing and I can feel the difference. I will strongly recommend you with Elaine to perform your session. She understand very well what she’s doing.read more

Kelvin Tan

07:47 17 Mar 22

Visited heal360 for my injured hands and shoulders. Went for weekly session from September to January. Did various simple exercises to improve the... condition. Now my hands and shoulders are good and feels strong again. Alsolearnt good habit of proper hands posture. Thank you Jingwen.read more

Olivia Griselda

07:06 15 Mar 22

I visited Heal360 for physiotherapy sessions to deal with my sore hip. Yvonne the physiotherapist was friendly, patient, and helpful in guiding me... through the stretching exercises.She also provides big picture explanations on how my leg and back affect my hip and prescribes exercises in those areas.After 6 sessions, I’ve learnt how to deal with the discomfort through stretching exercises. Thank you Yvonne!read more

Shara Tan

07:05 07 Feb 22

I visited heal360 Physioclinic for my neck pain. Feeling great after few sessions. Jingwen is treating my neck with care and confident. She explain... in detailed my condition before start treatment.I felt very comfortable during and after the treatment. She's very friendly and professional..Great job Jingwen..read more

Pierre Sainton

04:45 23 Nov 21

Feeling pain in my right leg, I came to Heal360 to check and get some advice.After 6 sessions, my leg feels much better and pain has almost gone. I... was well advised by Jingwen and I am now doing the exercises at home. Thank you for taking care of me and making me feel good in a short period of time. I recommend Heal360 for any body pain/discomfort related issues.read more

Sharmila Kadam

03:48 19 Nov 21

Had really very good experience at Heal360. Ms.Jingwen treated me on my neck pain issue. With her guidance n treatment, i recovered so fast. She... advised me good exercises as my daily routine too. Thank you so much.read more

papia sarkar

09:30 01 Oct 21

Had great experience with Heal360. Elaine was awesome in helping my mum’s frozen shoulder , her care and assistance has helped to regain mobility.... Thank you for all the help and expertise !!read more

Bobby Lee

03:14 04 Sep 21

one of the better physioclinics I had gone to. Staff are friendly and professional. Keep up the good work n Thanks

Dorien Wong

07:40 18 Aug 21

Ann is my therapist, she had been helping me to solve my lower back and neck issues. She is knowledgeable and friendly and had been teaching me many... core exercises that had been very helpful to me. Highly recommended her and her clinic. Keep up the good work Ann!read more

Aamir Gidwani

17:39 11 Aug 21

Pia was my physio therapist. Without a doubt an experience and knowledgeable therapist. Helped me identify my problem and guided me well. Highly... recommended.read more

Siying Wong

08:18 03 Aug 21

I have been going to Heal360 Physio since April 2021 for persistent pain in my neck, shoulders and back which was causing tension headaches. The... physiotherapist Hannah has been very thorough at each session, and very knowledgeable in providing the appropriate exercises and advice for the different issues I have for my neck, shoulder, mid back and lower back. Since then, I have improved in my posture, am more mindful of my posture, the pain has subsided a lot and there are no more headaches!read more

Hweelin Tan

07:33 16 Jul 21

Attended therapy after seeing good review on line and would recommend. Elaine worked with me on my neck and shoulder blade issues and was able to... suggest corrective measures plus light stretches at home . Relief after first session! Thanks a lotread more

Mindy Teo

13:01 09 Jul 21

Was recommended by doctor for physiotherapy due to the lower back pain. Had a few sessions and was taught to do some exercise. Did see a great... improvement and it helps to ease the pain. Not fully recover yet, but will continue with the exercise at home. Can’t wait to get back to my old self!read more

Joel Wong

13:18 08 Jul 21

Had a lower back sprain due to carrying my kids at awkward angles and was seen by Ann. She was not only professional but very patient and friendly to... tend to my muscle pains. After 2 sessions, I could see marked improvement in my condition and with continued deep tissue massage therapy and ultrasound (plus self exercise which was taught by Ann), I made 100% recovery and could go back to my active self. This physiotherapist is the legit deal for lower back pains. 100% recommended!read more

Joe McAyr

06:33 26 Jun 21

Great chiro experience which really helped me. Not only deep muscle release, but also posture improvement.Elaine gave great recommendations on... helpful exercises and Elly really makes Problem areas melt away with an awesome sports massage. Great team and fully recommendread more

Terence

04:43 03 Jun 21

I visited this clinic for the first time almost a month back, and with just only a couple of sessions in, I’ve seen visible improvements with my... shoulder pain and I’m very glad to see good results through physiotherapy as it’s my first time going through it.Elaine is kind, friendly and highly professional, and she addressed all of my concerns during each session. At the same time, the stretching & strengthening movements that she had advice me to do has been effective in reducing my shoulder pain as well.Overall, I would definitely recommend this clinic to anyone who needs to alleviate and treat their body pain!read more

Ok Go

04:19 29 May 21

I was attended by Elaine when I first visited , and was impressed by how she managed to zoom directly into my areas of pain, as well other connecting... areas that I did not realise were problematic. There have improvements, no doubt about it, from the therapy she gives as well as from doing the exercises she taught. I highly recommend Elaine, 360 was indeed a great find. (Been to 3 other clinics before and this was the most comprehensive and holistic)read more

joos

08:41 24 May 21

Went to heal360 due to an elbow injury. Elaine was friendly and professional. She explained clearly the exercises/ stretches I should do at home and... the documents provided were helpful. After about 6 visits, my elbow pain has reduced to almost minimal. Thank you so much Elaine and I highly recommend this place to anyone who has injuries.read more

Li Ting Chia

08:32 31 Mar 21

Suffered from pinched nerve and pain at neck, shoulders, shoulder blades. Pain radiates to left arm and numbness too. Sleep was affected too.Came to... 360 on recommendations and reviews. Elaine at Tras outlet attended to me, she was very friendly and patiently assessed my situation before she start the treatment. After first session, i was able to sleep.She also shared advice on stretching and strengthening exercises.Each visit was customised based on current conditions which Elaine does it with enthusiasm. I was pleased that my pain lessened with each session.Best of all, there was no hard selling so no stress. Each visit was pleasant and i have since recovered after a few sessions. Really amazed as my diagnosis was rather grim.Thank you Elaine!Best regards!read more

P S

01:52 27 Mar 21

I have been going to Heal 360 for more than 5 years and I have had the best experience with them. From spinal coccyx injury to an ankle fracture,... they have helped me deal with it all. Jingwen is a star - she addresses the problem efficiently and gives simple exercises to be done at home which aid the healing faster. I totally recommend Heal360.read more

Aditya Talwar

09:42 26 Mar 21

This is by far the best physio that you’ll visit in Singapore. I was initially very skeptical because my last physio was a waste of money. He would... spend 10 minutes with me and make me feel very awkward asking questions, and then give me a big bill to pay.Heal360 has been nothing short of amazing. The team here (Michelle and Elaine) are amazing! I had a severe back problem which I got from deadlifting too much weight and doing yoga. They identified the problem immediately and within two sessions the pain was gone.Now I visit them regularly each week because of their exceptional service, great knowledge of the body, and friendly environment. It’s been an amazing addition to my gym routine and busy lifestyle. Thank you so much team! You’re the best physio in Singapore - highly recommend anyone who is in pain to come. :)read more

Nok Pulido

13:02 25 Mar 21

Elaine is very professional while maintaining personal touch during the treatment. She provides proper follow up too with the exercise program and... she's ginuinely sincere in her willingness to help me get better. Fantastic treatment and service! Will definitely recommend her to my friends.read more

Daniel Koh

12:38 25 Mar 21

Had 2 sessions with heal360 and my recovery process started immediately. Should have seek treatment much earlier but jing wen, my physiotherapists,... does a wonderful job. Will recommend friends and family members to heal360 anytime.read more

Sugumar K

09:47 20 Feb 21

They built the confidence level in the initial two sessions with the related therapy and guiding home stretching exercises which made me completely... alright within 2-3 weeks. I feel happy that my therapist was able to set right my issues . Thanks very much for curing through your wonderful Therapy Hannah. Take care.read more

jamie kok

00:03 06 Feb 21

Came to heal360 with shoulder, lower back and leg pain. My physiotherapist is Ann. She is friendly, helpful and professional. The stretches and... strengthening exercises she taught me after every sessions was very helpful in relieving the pain.Thanks for being helpful on every visit!read more

Lynette Chang

06:58 20 Jan 21

Jasmine has been treating my chronic lower back condition for half a year now. She is conscientious, competent and extremely hardworking. On top of... that, she’s caring and really tries to understand your problem in order to help you achieve your personal goals. My condition has improved tremendously since my first visit all thanks to her. Highly highly recommend!read more

Pei Wang

00:27 19 Jan 21

Visited Heal360 and underwent multiple sessions to help with a herniated disc in my lower back. The service at Heal360 was professional and targeted.... Elaine, the physiotherapist, was very helpful and patient in teaching me stretches and movements that aim to improve my mobility and strength. Will definitely recommend to those seeking professional and caring help.read more

lavina chaudhary

05:52 09 Dec 20

I recently injured my knee and was recommended Physiotherapy. At heal 360 with Hannah I had an excellent experience! Hannah is very professional and... attentive. She has helped me every step of the way in my recovery. I would highly recommend Hannah and heal360.read more

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